Our approach at Ogg is a clear differentiator for our clients. It has been built from 10 years working with cloud business solutions to determine important success factors. Our methodology is uniquely positioned to bring a refreshing, flexible and iterative approach to projects with our clients.
It starts with a chat
The first step is a chat with one of our team to run through your requirements so that we can have a thorough understanding of whether you are a good fit for NetSuite. We will follow up with an information and prices document so you have a record of the initial estimated financial commitment.
A live product demo
The next step is to arrange a tailored demo of NetSuite. In this one-to-one demo either face to face or via a webinar we can show you what you need to see and answer any questions you may have. This demo will be personalised to what your business may require out of the system.
Requirements Session
After making a decision to adopt NetSuite and work with Ogg the next step is a Requirements Analysis Session in which your dedicated ERP consultant will spend a day or two on site to run through your business processes and map out your requirements. This does require a commitment in terms of your time to show our consultant your processes and a financial commitment in terms of a chargeable daily rate.
ERP Implementation
Our Consultant and Implementation manager will work with you to deliver NetSuite and the timescales for this will be mapped out. The biggest challenge often faced at this stage is how free your team are to work with our consultants and complete tasks to schedule.
ERP Training
Following on from the system being implemented the next step is NetSuite training which will enable you to effectively start using your system and understand the processes and workflows involved. We strongly recommend that you consider a continual training program with Ogg in which we can look at advanced functionality moving forwards or when you require new staff trained we can ensure they are prepared to use NetSuite.
NetSuite Support
We have flexible payment terms to suit your implementation - either fixed fee or pay as you go.
Requirements
A dedicated NetSuite consultant will spend a day or 2 on site to run through your business processes and map out your requirements.
Implementation
We have the most experienced consultants working on your implementation with not only excellent NetSuite skill but they also have great business background knowledge.
GoLive and Support
We provide full support around GoLive and have a dedicated Customer Success Team to look after you once you are Live.