Creating value with data

Professional services industries face two major challenges to their relevance in today’s rapidly transforming digital marketplace. On one
hand, they find themselves competing more fiercely than ever before for the top talent upon whom they depend to grow. On the other, they face emerging competition from the technology itself—particularly as their clients look to automate processes from legal research to financial reporting that could once only be done by skilled individuals. Firms that fail to respond will find themselves under increasing pressure to prove their value to their customer base.

As professional services firms seek to maintain their relevance in an increasingly competitive environment, their leaders would do well to remember why clients work with them—not just to accomplish certain tasks requiring high levels of skills or expertise, but also to guide their businesses towards greater profitability and growth.

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